Refund policy

Return, Refunds & Exchange Policy

We are committed to providing our customers with the finest products. Each and every item you select undergoes a thorough inspection, checked for any defects, and packaged with the utmost care. We take these measures to ensure that you appreciate not only our products but also the way they are packaged and delivered to you.

However, there are instances where we may not have the specific product you have chosen in stock, or we encounter issues with our inventory and quality check. In such cases, we may need to cancel your order. Rest assured, you will be notified well in advance to prevent any unnecessary concerns about your order. If you made an online payment, your refund will be processed once our team confirms your request. The refund process typically takes around 5 working days. In the event of unexpected circumstances causing a delay in delivery, you will still receive your refund once our team provides confirmation.

To ensure only freshly made and directly shipped products to our customers, we do not encourage returns of product. That will also help us reduce the carbon footprint caused by logistics. 

In case you have any issues with the quality of the product, please write to us at info@srijananiagrofoods.in or WhatsApp :  +91- 9912385551 and we will consider a replacement for the same.